“Vivid Gold is a customer focused and client orientated company, dedicated to providing strongly reliable corporate and private hire, fan engagement services that you can count on to deliver.”
Vivid Gold follow four basic principles that ensure we deliver quality assured event services:
Client importance over competitor actions, passion for our services, commitment to customer service and operational excellence, and forward-thinking solutions.
“CLIENT IMPORTANCE OVER COMPETITOR ACTIONS”
We know how important your event means to you and we endeavour to make sure our clients feel valued and that every effort is being made to make your event a success.
When you start the booking process with us, we aim to learn as much as we can about your event so that we can provide the best entertainment solutions that meet your requirements and budget.
We don’t focus on what our competitors do, we only focus on what we can do better for you and our clients through communication and understanding.
“PASSION FOR OUR SERVICES”
We love what we do and what we can offer to our clients and their guests. We only offer activities that we are passionate about and enjoy ourselves. This means that we always have maximum energy during your event to deliver exceptional service and encourage your guests to take part and get involved.
“COMMITMENT TO CUSTOMER SERVICE AND OPERATIONAL EXCELLENCE”
The equipment and activities provided by Vivid Gold are always of excellent quality, reliability and performance standards. Our aim is to ensure your guests are offered the best experiences, through high-tech equipment and immersive scenarios.
It’s not only about the activities though. We understand that quality activities need to be matched with quality customer service from staff as well.
Over the years, we have developed key customer service skills to achieve this objective. Our staff are well trained to act as ambassadors to represent your company and event in the best possible way.
From the first contact, we aim to learn everything about your company and event. What is your company about? What is your event trying to achieve? Who is the core audience? These are just an example of what we find out to understand your event and create an activity solution primed to deliver the most ideal entertainment and activity package.
We are always on the search for more of what our clients want and adding new activities to our library to continue to adapt and evolve to even more exciting and engaging services.